General Information
What is ALIMCO and what services does it provide?
ALIMCO (Artificial Limbs Manufacturing Corporation of India) is a Central Public Sector Enterprise (CPSE) under administrative control of Department of Empowerment of persons with disabilities (DEPwD) It manufactures and distributes assistive devices for Persons with Disabilities (PwDs) and senior citizens under various government schemes.
Who can benefit from ALIMCO's products and services?
PwDs (Divyangjan), Senior Citizens, Children with Special Needs (CWSNs), hospitals, and welfare institutions across India.
Where is ALIMCO headquarter and does it have regional centers?
Headquartered in Kanpur, Uttar Pradesh, ALIMCO operates 6 Auxiliary Production Centers (APCs) and 7 Regional Marketing Centers (RMCs) across India. Details are available on https://alimco.in/ALIMCOCenters
How can one contact ALIMCO for service or support?
Toll-Free: 1800 180 5129, WhatsApp: +91 9519268833 / +91 9519538833, Email: service[at]alimco[dot]in
What types of assistive devices does ALIMCO manufacture?
Orthotic and prosthetic appliances, mobility aids, aids for visually and hearing-impaired individuals and devices for intellectually challenged persons.
Eligibility & Registration
Who is eligible to receive free or subsidized aids and appliances?
PwDs with monthly income below ₹22,500 and a valid UDID or enrollment having minimum benchmark disability (40%) under ADIP scheme, For MTC, Motorized W/C (Joy Stick), (80%) disability required. Required documents: Aadhaar, income proof & UDID Card.
Senior Citizens can avail benefit under RVY by submitting documents with income less than ₹15,000 under the Rashtriya Vayoshri Yojana (RVY). Required documents: Aadhaar, income proof.
How can a beneficiary register for ALIMCO services?
A Beneficiary can register to avail Assistive device through walk-in at any of AAPCs/RMCs/ PMDKs /AASRA & register through ARJUN Portal
What documents are required for registration?
To avail Assistive device under ADIP
1. UDID or enrollment proof
2. Disability certificate
3. Income certificate by Tashil/ MP/MLA/GRAM PRADHAN, that income <225000/month
4. Aadhaar card
5. Audiogram (for hearing aids)
For availing benefit under RVY, following documents needs to be submit
1. Aadhaar Card
2. Income certificate by Tashil /Virdha penson /MP/MLA/GRAM PRADHAN, that income < 15000 / month
Are ALIMCO services available in all states?
Yes, services are available across ALIMCO Centers across Indian states and Union Territories.
Products & Services
What are the key categories of assistive devices available?
Prosthetics, orthotics, hearing aids, mobility aids, visual aids, learning materials, and sports wheelchairs.
Does ALIMCO provide customized aids?
Yes, including fitment-based limbs, calipers, and audiometry-based hearing aid fittings.
Are ALIMCO devices made in India?
Yes, all products are manufactured in India under the “Make in India” initiative.
What is the warranty period?
One year for all products.
Are repairs and maintenance services available?
Yes, Service available through AAPCs, RMCs, PMDK and AASRA centers.
Assessment Camps & Distribution
How can one participate in a camp?
Contact district Social Welfare officers or register via ARJUN portal, PMDKs, or AASRA centers, or Call Centre (1800-180-5129).
How often are camps organized?
Regularly, based on ministry directives to ALIMCO.
Is there a fee to attend camps or receive devices?
No, eligible beneficiaries receive devices free of cost.
Can NGOs request a camp in their area?
Yes, by submitting a formal request to ALIMCO/ Ministry.
Orders & Delivery
How can orders be place?
Individuals or institutions can visit ALIMCO centers, PMDKs, or AASRA. More details on www.alimco.in. They can also directly place the order on https://payment.alimco.in
What is the delivery time?
Approximately 15 days after receipt of full advance payment.
Can products be delivered to homes?
Yes, for online direct- cash purchases. Others are distributed at camps once date finalized by District Administration & AIMCO.
Service & Support
Whom to contact for device issues?
Customer care (toll-free 1800-180-5129), ALIMCO Mitra App, email, ALIMCO Centers, PMDK & AASRA centers.
Are spare parts available?
Yes, at all ALIMCO Centre,PMDKs and AASRA centers.
How to request repairs or replacements?
Through customer care or AASRA & Alimco Mitra App.
Is there a helpline?
Yes, 1800 180 5129.
Financial & Scheme-Related
What are the schemes under which ALIMCO distributes aids and appliances?
ALIMCO implements government schemes through two departments under the Ministry of Social Justice and Empowerment (MoSJE):
- ADIP Scheme (Assistance to Disabled Persons): Under Department of Empowerment of Persons with Disabilities (DEPwD), for PwDs. Implemented by ALIMCO.
- Rashtriya Vayoshri Yojana (RVY): Under Department of Social Justice & Empowerment (SJE), for Senior Citizens. Implemented by ALIMCO.
Details are available on www.alimco.in.
Can private individuals buy products directly?
Yes, via the ALIMCO website or designated centers.
CSR & Institutional Collaboration
Can corporates collaborate with ALIMCO under CSR?
Yes, through formal partnerships for device distribution.
How can institutions partner with ALIMCO?
By submitting a proposal or contacting the corporate office.
Feedback & Complaints
How can feedback be given?
Via ALIMCO website, helpline, or email.
How to lodge a complaint?
Through customer care, ALIMCO Mitra App, toll-free number, email, or letter.
Is there a grievance redressal mechanism?
Yes, details are available on the ALIMCO portal.
